Shipping Policy

Shipping Policy


At Buyzi, we are committed to delivering your orders quickly, safely, and reliably. Please read our Shipping Policy carefully to understand how we handle the delivery of your purchases. Our customer support team is available 24/7 to assist you with any shipping-related queries at buyzi.officialstore@gmail.com.

1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an order confirmation email immediately after placing your order, and a shipping confirmation email with tracking details once your order has been dispatched.

Please note that during peak seasons, sale events, or festive periods, processing times may be slightly longer. We appreciate your patience and will keep you informed at every step.

2. Shipping Methods & Delivery Timelines

We offer the following shipping options:

Shipping Method Estimated Delivery Time Charges
Standard Shipping 5–7 Business Days As applicable at checkout
Express Shipping 2–3 Business Days As applicable at checkout
Same-Day Delivery Same Day (select cities) As applicable at checkout

Delivery timelines are estimates and may vary depending on your location, courier partner availability, and external factors such as weather conditions or public holidays.

3. Shipping Charges

Shipping charges are calculated based on the weight of your order, your delivery location, and the shipping method selected. The exact shipping cost will be displayed at checkout before you complete your purchase. We occasionally offer free shipping on orders above a certain value – check our website or promotional banners for current offers.

4. Shipping Locations

We currently ship across India. We are continuously working to expand our delivery network to reach more pin codes. If your pin code is not serviceable, you will be notified at checkout. For international shipping inquiries, please contact us at buyzi.officialstore@gmail.com.

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing:

  • Your tracking number.
  • The name of the courier partner.
  • A link to track your shipment in real time.

You can also track your order by logging into your Buyzi account and visiting the "My Orders" section. If you face any issues with tracking, our support team is available 24/7 to help you.

6. Delivery Attempts

Our courier partners will make up to 3 delivery attempts at your provided address. If delivery is unsuccessful after 3 attempts, the package will be returned to our warehouse. In such cases, please contact us at buyzi.officialstore@gmail.com to arrange re-delivery. Additional shipping charges may apply for re-delivery.

7. Incorrect or Incomplete Address

Please ensure that your shipping address is complete and accurate at the time of placing your order. Buyzi is not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer. If you realize you have entered an incorrect address, please contact us immediately at buyzi.officialstore@gmail.com. We will do our best to update the address before the order is dispatched.

8. Damaged or Lost Shipments

In the rare event that your order is lost in transit or arrives damaged:

  • Contact us within 48 hours of the expected delivery date at buyzi.officialstore@gmail.com.
  • Provide your order number, tracking number, and photographs of the damaged packaging/item (if applicable).
  • We will investigate the matter with our courier partner and offer a replacement, re-shipment, or full refund as appropriate.

9. Delays Beyond Our Control

While we strive to deliver your orders within the estimated timeframe, certain situations beyond our control may cause delays, including:

  • Natural disasters, floods, or extreme weather conditions.
  • Strikes or labor disputes.
  • Government restrictions or lockdowns.
  • High volume periods such as festive seasons or sale events.

We will proactively communicate any significant delays and work to resolve them as quickly as possible.

10. Contact Us

For any shipping-related questions or concerns, please reach out to our support team: